Privacy Policy
Last Updated: May 2026
Alerone Technologies Private Limited ("the Company") is committed to protecting the operational integrity and security of the data shared with us. This Privacy Policy explains how we collect, handle, and protect your information when you interact with our platform or utilize our development services.
1. Information We Collect
We only collect data necessary to build your software, manage your systems, or complete business transactions. This includes:
- Corporate Details: Business names, registration data, and staff contact information.
- Technical & Transactional Data: System credentials, deployment configurations, and point-of-sale or billing parameters required to integrate your platforms.
- Communication Logs: Information provided directly through our contact forms or email correspondence.
2. Proprietary Data & Machine Learning Use
Model Training Restrictions: We do not use your proprietary business records, application source code, or operational data to train public or third-party artificial intelligence models. Any automation or custom AI module we develop for you runs in an isolated environment.
Database Isolation: Our multi-tenant SaaS structures use separate data storage pathways to ensure your company's information remains completely distinct from other users.
3. Data Storage & Security Protocols
Your data is stored using industry-standard encryption protocols during transmission and while at rest on our servers. We limit internal access to your data strictly to engineering and support staff working directly on your project. We retain your data only for as long as needed to fulfill our service commitments or meet statutory business requirements.